Privacy Policy (BC / Vancouver – Platform)

Last updated: 2026 April
Operator: Sutton Group 1 st West Realty – Oakridge Real Estate Group, Licensed Real Estate
Brokerage in British Columbia

1. Introduction

This Privacy Policy explains how Sutton Group 1st West Realty (“we”, “us”, “our”) collects, uses, discloses, and protects personal information through this platform (“Platform”).

We are committed to protecting your privacy in accordance with the Personal Information Protection Act (PIPA) of British Columbia and other applicable laws.

2. What Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide

  • Name, email address, phone number

  • Identification documents (for verification purposes)

  • Proof of funds or financial capability

  • Buyer preferences and investment criteria

  • Communications with our agents

2.2 Automatically Collected Information

  • IP address

  • Device type and browser

  • Login activity and timestamps

  • Pages viewed and interactions on the Platform

2.3 Transaction-Related Information

  • Property interests and inquiries

  • Offers or expressions of interest

  • Documentation required for assignment transactions

3. How We Use Your Information

We collect and use your personal information for the following purposes:

  • To verify your identity and determine eligibility as a Qualified Buyer

  • To provide access to restricted listing information

  • To connect you with a Platform Agent

  • To facilitate real estate transactions and assignment processes

  • To comply with legal and regulatory requirements (including FINTRAC)

  • To improve our Platform and services

  • To communicate with you regarding listings, updates, and services

We will only use your information for purposes that a reasonable person would consider appropriate in the circumstances.

4. Consent

By using this Platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal of consent may limit your ability to use the Platform.

5. Disclosure of Information

We may disclose your personal information to:

  • Platform Agents for the purpose of providing real estate services

  • Listing agents, sellers, and developers as necessary for transactions

  • Service providers (e.g., IT, hosting, verification services)

  • Regulatory authorities (e.g., BCFSA, FINTRAC) where required by law

  • Legal advisors in the event of a dispute

We do not sell your personal information to third parties.

6. Data Storage and Security

6.1 Your personal information is stored on secure servers and protected by reasonable administrative, technical, and physical safeguards.

6.2 We take steps to protect against:

  • unauthorized access

  • disclosure

  • misuse

  • loss or theft

6.3 While we take reasonable precautions, no system is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain personal information only as long as necessary to:

  • fulfill the purposes outlined in this Policy,

  • comply with legal and regulatory requirements,

  • resolve disputes and enforce agreements.

Certain records may be retained longer to comply with FINTRAC or real estate regulatory obligations.

8. Your Rights (BC PIPA)

You have the right to:

  • request access to your personal information,

  • request correction of inaccurate information,

  • withdraw consent (subject to limitations),

  • ask how your information has been used or disclosed.

Requests can be made by contacting our Privacy Officer (see Section 12).

9. Cookies and Tracking

We may use cookies or similar technologies to:

  • improve user experience,

  • analyze platform usage,

  • maintain login sessions.

You may disable cookies in your browser settings, but some features may not function properly.

10. Third-Party Links

This Platform may contain links to third-party websites. We are not responsible for their privacy practices.

11. International Data Transfers

Your information may be stored or processed outside of British Columbia or Canada (e.g., cloud providers). In such cases, it may be subject to foreign laws.

12. Privacy Officer

If you have questions, concerns, or requests regarding your personal information, please contact:

Privacy Officer
Sutton Group 1st West Realty – Oakridge Real Estate Group
Email: info@madpresales.com
Phone: 778-883-7665

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Continued use of the Platform constitutes acceptance of the updated policy.

14. Consent Confirmation

By using this Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described.